1

Try to be honest with your customers and a better attitude. I wish i could give you just half star for your overall performance. why I shuld apologize to them while this mechanic shop cause damage over $3271.00 to my car. Don't waste your time and money otherwise you will be sorry.

So unfortunately the customer changes his reviews every three months. We DID in fact warranty the repair. It did not as the customer incorrectly states, "take 3 months". Our repair took one day, and when we warrantied it, it took one day. We did in fact show the customer that he had secondary leaks, not once but multiple times, even bringing the customer out to the car on several occasions to repeat the time and effort to let him view where his second oil leaks were coming from. We did in fact show him that our work had no issues. Multiple multiple times we proved to the customer that he had another issue but he refused to believe it , and after spending money getting it verified by numerous other shops, this customer called and apologized profusely, saying that he was sorry to have been so abrasive and that we were correct in our diagnosis. Then months later he wants us to re-prove for the fourth time the same thing that we have been telling him and that other shops have been telling him. We were extremely patient in trying to help this customer. However, it is unfair to any business to expect them to keep taking time to show a customer something that he even acknowledged was correct over and over and over. We have no problem with warranting our work, as our reviews bear out. This customer simply wants to keep wasting ours and other shops time and flip-flopping on his aggressive then super nice approach and changing his reviews from glorifying us to slagging us, and we simply are not going to continue to show him the same thing every three months to satisfy his whims. We have been dealing with his persistence for a whole year of trying to disprove the diagnosis(even though he stated to us in one of his apologies calls that other shops verified what we told him) and his flip flop of attitude and reviews- A customer can tell other customers to beware, we will tell other shops to beware.

- German Car Depot
4

Good service over all.

Roy thank you for taking the time to review us. Ollie

- German Car Depot
5

Glad to see the 5 star review! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
5

Scott explained everything well and they were detail oriented, first time using their services and definitely will return; appreciate considerations they had with us. Recommend their car mechanical services! Did a great job on my beloved MINI Cooper

Lorena, Glad to hear your experience was a good one! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
5

Very friendly and profesional shop. They were able to fix the problem on my BMW and they answer every question I made about it.

Jose, Glad to hear your experience was a good one! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
5

They had me in and out. Honored all coupons. They did a great job.

Glad to hear your experience was a good one! We look forward to helping with your vehicle's needs in the future. Thank you for your patronage

- German Car Depot
5

Great Garage. Did my service and gave me back my car in 24 hours. Used to service my car in BMW Miami but overcharged me and used my car most likely to go home as I add extra mileage when I picked it up. I needed to find a new garage that I can trust and I believe I found it. Very professional, on time and fair prices. What else not to like. Good job gents. Keep the good work. Highly recommended

Philippe, Glad to hear your experience was a good one! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
1

Had problems with my car and after considering several places, I decided to go with German Car Depot even though it was pricey because they promised free towing and roadside assistance. Turns out they were lying. When I needed a tow they said they were closed and then completely ignored me.

5

I've been going to German Car Depot for years. Always friendly, reliable, and honest. I can't say enough good things about the team there. Unless I relocate to another city, they will always retain my business! Highly recommend.

Ashley,Glad to hear your experience was a good one! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
5

After a torrential downpour, I discovered that the top on my Audi A4 Cabriolet was leaking and the rain had soaked the carpet - worse several fuses had blown and much of the electronics were shot...The German Car Depot to the rescue. The car was still driveable and I took it their unpretentious but professional-looking garage. The car being eleven years old, the replacement parts were not easy to get hold of so that took a while, but they found them eventually - they recommended where I could get a new top, and I have now recovered my car. Everything is (almost) perfect and I want to thank them for their patience and skill. They really know their business, and I recommend them very highly. update: just had the car serviced: and they were perfect: courteous, reasonably priced, and professional

David, Water damage repair is a specialty we have learned over the years. My team knows the wiring that is most affected by water in your Audi A4 Thank you for your patronage. Ollie

- German Car Depot
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