This is the second time I’ve had the pleasure of working with Rich and Scott. This last time the tow driver told them I had stickers all over my car which I told Rich no that was not true. However, there was no tow truck had the equipment nor the experience in towing a 2002 Mercedes which had lost all power to include the front end suspension was completely sitting on top of the tires. Even with Rich telling me since it was an old car which had been sitting for a year I may think of not investing in the car or I should have a mechanic to come to me. The car only has 129, 870 miles which is nothing for that car. I ignored Rich and called roadside service and they sent out a tow truck and I had it towed to the Mercedes dealer. Bought a battery and the suspension only needed power. I’m a stubborn woman I called German Depot again after getting my car back from Mercedes dealer and told them exactly what I needed and of course they agreed and said I need engine mounts which I agreed as well. Due to all the potholes in Chicago I didn’t doubt it for one second because I’ve had to replace them on my Mercedes here in Chicago. I like their transparency because the stop light report is what I get at the Mercedes dealer here in Chicago. Plus my initial visit in 2019 was good. I knew they could fix my car. My girlfriend, Dr. Cash picked up the car as promised the next day and she said, it drives beautifully. I just wish they had worked with me more in trying to get my car initially to them....I guess I trusted them more...because they are good and professional

first visit for an oil change and general check up. Scott and RIch are awesome. Great service, honest,(didn't try to up sell the visit),professional and personable. I highly recommend this business and I'll be taking my Passat there from now on .

Very friendly and competent. Most important honest and willing to fo out if their way to accommodate and give service in the most professional manner. I will strongly recommend this European vehicle repair center.

Very straight forward, professional, clean environment, my service was fairly price, they also gave me a fair estimate of how long everything would take, and kept they’re word.

Easy to schedule, work well done, timely with smiles. Very fairly priced and especially they know their skills with German autos.

Great Shop to get your European and any type of car to get fixed. Professional and curtesy on the service jobs , give you detail estimate threat, you fairly which in car business there are not that many people and shops around that you won’t feel stocked by the owner. They have good and expertise mechanics. Recommended