5

Glad to see the 5 star review! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
2

I went to GCD for a $150 pre-purchase inspection on a BMW I was interested in buying. They told me it would take an average of 1.5-2 hours to inspect the car. An hour after I dropped the car off I called them to see how much longer it would take and they told me they were done. When I arrived back at GCD I saw an inspection report and the mechanic who inspected it listed that the car had an oil leak coming from the turbo return line that was estimated to be a $500 repair. I bought the car based on this inspection that other than some wear and tear that I can wait on, it only needed $500 in immediate repairs. It turned out the car had 3 oil leaks none of which came from the turbo line. The oil filter housing gasket, the oil pan gasket and the valve cover (cracked) and valve cover gasket leaking oil. I also had to replace the serpentine belt in the first week I owned the car due to oil leaking on it and the original water pump which went soon after (A BMW Mechanic would have noticed the water pump will probably need to be replaced soon due to typical replacement needed on older BMW’s). I’ve now spent over $4,000 in repairs in the first 1,500 miles I’ve put on the car (and that’s from a reasonable Indy Shop). I never would have bought this car if I knew about these leaks/problems. In retrospect, they should have cleaned the engine, driven the car and better determined the locations of the oil leakage. I would have been happy to pay the additional cost. I realize it’s not an exact science, but then tell me that the oil leak(s) could potentially amount to thousands of dollars and the turbo return line leak is only a best guess. To make matters even worse, when I arrived home from buying the car, I found damage on the back bumper that was not there when I inspected it. GCD claims that they definitely didn’t cause the damage. The only reason I gave them two stars is throughout it all they were always nice on the phone when I talked to them.

5

My daughter and I were in town for a short trip. The night before we were supposed to drive home my Audi would not start. We were able to get it jump started, but I was terrifed to take it out on the road and have that happen again or get stranded. First thing the next morning, I called around and none of the regular shops could change the battery in an Audi. Luckily I found German Car Depot. They were so close and fit us in right away. Not only did they quickly fix the issue, but they went above and beyoned and topped off all my fluids, checked the air in my tires and they didn't say they did it, but I am convinced that they added a magical solution to my windshield. It rained our entire drive home and without wipers my visibility was perfect (no fogging/nothing). I wish we lived closer so that we could use thier service all of the time! Thank you for helping us GCD!

5

4

Glad to see the positive review! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
5

Glad to see the 5 star review! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
5

Great customer experience and I was in and out with my car running smooth.

Glad to hear your experience was a good one! We look forward to helping with your vehicle's needs in the future. Thank you for your patronage

- German Car Depot
5

Glad to see the 5 star review! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
5

Glad to see the 5 star review! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
5

Glad to see the 5 star review! We look forward to helping with your vehicle's needs in the future.The most important thing is we hope you and yours stay safe! Thank you for your patronage

- German Car Depot
German Car Depot is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call German Car Depot (954) 921-1515 if you have any issues in accessing any area of our website.