**UPDATE** After returning the car, Alan (the owner) and his team spent the next 24-48 hours performing the corrections needed to ensure that the vehicle worked properly. I was well pleased with the fact Alan (the owner) sent me a text first thing in the AM as a follow-up, and concluded the final inspection / close-out with a one-on-one phone call. It has been more than 48 hours, and the vehicle has been running without any hick-ups, and honestly performs a lot better in some areas! In conclusion, Alan and his team were HONEST, PROMPT, PROFESSIONAL, COURTEOUS, and more than fair in discounting their labor costs on any additional items that were brought to light. I'M SOLD! This vehicle will be returning to German Car Depot for it's next oil change and repair (if needed). Thank you!! ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ We picked up our Volkswagen Tiguan on 12/31/19 after having the water pump replaced, a sensor replaced and some work done on the intake manifold. The car was running perfectly for the first 15 minutes...however, it started losing power and shaking as we approached Bayside for the New Years Celebration. We decided to watch the fireworks and not let car issues ruin the evening...but, upon returning to drive home, the car would not start. I'm in the process of having it towed back to German Car Depot, in Hope's that they will fix the problem tomorrow 1/2/20. I'm really hoping that it's due to an oversight in the repair process. Cant really afford another $1,300.00 bill.