Being a customer for a few years now, they are usually really good and honest, but sometimes things do not work out smoothly, once i went for front brake and rotors replacement and the very next day my wheels (rims) were black, they told me they were defective and exchanged, the very next day wheels(rims) were black again i complained again finally replaced with higher quality brake pads, i even offered to buy brakes from VW since the OEM brake pads they were selling me were just as much as VW branded brake pad set. I gave 4 stars also because last time i was there for service they did a wheel alignment and when i picked up car the alignment was worse, so i had to go back the next day for them to correct problem, yes everyone makes mistakes but i feel the crew at the GCD are pretty honest and do not try to upsell you stuff or repairs that you do not need.
Pillallo, we are sorry to hear that things did not go as smooth as we normally are able to accomplish, but that we were able to remedy the situations to your satisfaction! We thank you for your patience and patronage! GCD
- German Car Depot