5

Everything was great except for the wait time. I went in for an oil change and, new wiper blades and, i waited almost 2 hours after i was told it was just going to be 45min.

5

Hollywood 2002 Volkswagen Beetle
I work late so I was tickled to find that I could drop my 2002 VW Bug off after hours and put the key in the night drop. Next morning I called to confirm what needed to be fixed. Was able to come by the following day and pick up my car good as new. They honored a coupon that they sent to me in the mail which saved me money and Alan Ollie Gelfand the owner actually helped solve my broken door handle for free while I waited! Thanks V Depot for the friendly service and the great work!

5

Hallandale 2002 Volkswagen Jetta
I assume the quality was fine, but I think this is a question I can only answer over time as I drive the car. It would have been nice if you had a car service to drive me somewhere within 10 minutes of your place while I waited. Promotion ideas: ? Friend-get-a-friend: recommend a friend and you both get $10 off your next oil/filter change ? Loyalty oil change program: Come in for 5 oil changes. Your 5th one is on us. ? "Know what's under your hood" program: for our customers who want to know more about their cars, we'll keep you in the know. Everytime you come in, earn credits towards a free tour under your hood w/ a brief lesson about how your car works. Or, use a FREE LESSON to lure in new customers.

5

Davie 2001 Volkswagen Golf GTI
My AC fans went bad then compressor went bad then the fuel injector went, then the 2 door locks went bad as well$$$$ we know what VW parts cost. They did there best to find the parts any where but dealer to save me $$$$ though some parts were only available via the dealer. They did all they could to make less expensive, the dealer would of been 2 times the price I ended up paying. And my engine was cleaned so well it looks brand new the mechanic went all out to make sure every thing was working properly and when the door look that was replaced failed they stood behind there work and fixed it the next day, alls well now. I highly recommend them

5

Ft. Lauderdale 2006 Volkswagen Jetta
Many thanks to Alan and his team. In addition to great prices, they provide professional, knowledgeable, and timely service. Spare yourself the aggravation at other shops and come to V Depot

5

Lighthouse Point, FL 1999 Volkswagen Jetta
Once again I would like to thank you for taking care of me when I come in to your shop . Rich , Rob and Fernando.

5

Wilton Manors 2002 Volkswagen Beetle
Gentlemen: Thanks for the chance to answer your survey. I appreciate your e-mail with my sincere thanks back to you. After having had the chance to originally come to you and talk to you in person about working on my VW and then seeing your work after you have completed it, you will have a customer for however long I own my VW. Your kindness towards your customers and your professionalism go a long way. I look forward to making my next appointment to bringing my car in for service. Sincerely yours, Randy B.

5

Fort Lauderdale 2002 Volkswagen Jetta
I have taken my VW to other shops, they either did not know what they were doing or just bad customer service. I've take my VW to V Depot 3 or 4 times now. Have gotten great customer service and even better workmanship in the shop. No One else will ever touch my car except V Depot. I Thank You for the job you have done.

5

Fort Lauderdale 2003 Audi A6
Though the original diagnosis was apparently incorrect, as can sometimes happen with this type of problem), the staff corrected the problem on the second visit at no additional charge. This showed me the integrity of your company and employees and made me very comfortable to not only return to VDEPOT for service but also to recommend you to others. Thanks for your excellent service.

5

Aventura. 2006 Audi S4
I trust that my car will be serviced with the highest quality every time I use Vdepot, and also it is a pleasure dealing with your staff. Thank you.

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