5

Fort Lauderdale 2003 Audi A6
Though the original diagnosis was apparently incorrect, as can sometimes happen with this type of problem), the staff corrected the problem on the second visit at no additional charge. This showed me the integrity of your company and employees and made me very comfortable to not only return to VDEPOT for service but also to recommend you to others. Thanks for your excellent service.

5

Aventura. 2006 Audi S4
I trust that my car will be serviced with the highest quality every time I use Vdepot, and also it is a pleasure dealing with your staff. Thank you.

5

Miami Lakes 2003 Volkswagen Beetle
After a logical explanation of the types of inspections of my car that were to be conducted in order to ascertain what was malfunctioning, I waited to hear the news. While waiting I observed a busy and efficient staff working on other "patients". The staff then gave me a thorough but user friendly presentation of my beetle's condition. After being given an honest assessment of the situation they fixed the condition by adding fluid where others could have given me some other story and overcharged me. Thanks again

5

Fruitland Park 1996 Volkswagen Jetta
Richie, Allan, and Sebastian are awesome.!!! They know me and my car very well. They have taken great care of my car. I have been having my 96 VW Jetta GLS serviced at this shop since probably 1998 or so. For around 10 years and all my service and billing has been far over my expectation. We are sad that we are 300 miles away now, but will come down for major work. Anytime we have had to get work done in emergency anywhere else it never was right. Thank you thank you thank you.!!!!! You are professionals in every part of that word. And also, thank you for those who I do not know your name, but I do know your face. Everyone plays as a team. Koodos!!! Be blessed for you have been a blessing to me.

5

Thank you for not trying to sell me unnecessary, more expensive repairs. I feel like I can recommend you to single women and know you will not try to take advantage of them with more expensive repairs than they need. Please maintain your integrity in this business.....it is refreshing and impressive.

5

Boca Raton 2001 VW Passat & 2004 Audi A8
Thank you Alan Ollie ..for all the extra effort that was given to get Emily's VW Passat back on the road again. Your patience and diligence with the insurance company was greatly appreciated. Emily and I thank you all. David R. Comment from German Car Depot: We don’t mind going to bat for our customers and making sure the insurance companies pays what is due. Thanks, Ollie

5

Sunrise 2007 Volkswagen Passat
Thanks Alan, Rich and the rest of the staff. We are very happy with the service your shop provides. We have brought three different cars to you, and we still own two of them, and will continue to use V Depot for our auto services. Thanks again.

5

Hallandale 2003 Volkswagen Passat
German Car Depot, Thanks for your work and for keeping me on the road. I have been a customer for 5 years and I have been very satisfied. Keep up the good work.

5

Plantation 1999 Volkswagen Passat Wagon
Good vibes in your shop. I get the feeling that you're really trying to give the best service at the most economical price. Thankyou

5

The staff was very courteous; however, I don't understand why my tires were not rotated and I was told that most of the time it is a scheme to make more money. I was told my tires were properly inflated at the time of service, however I woke up 3 days later and noticed the needs air indicator light was on. When I went to the gas station, my tires read lower than 4-6 psi all the way around. It was very strange, but I did not complain. I was wondering if extreme cold could cause the tires to deflate to that extreme. Overall, the service was good and I appreciate the extra education of me vehicle if it is needed.
Commit from German Car Depot: We use a digitally calibrated tire pressure gauge when checking pressure on tires with (TPMS) tire pressure monitoring systems. It might seem strange but when you don't drop off your car for a scheduled maintenance we have to check the tire pressure hot which can read a few pounds higher. We try to stay on the high side of the factory specks but when it gets in the 40’s the light could read a low pressure until the tire gets warmed up. Most gas stations do not have accurate tire pressure gauges. Sorry for the inconvenience, we have learned from this cold spell and have adjusted accordingly.

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