5

Sunrise 2007 Volkswagen Passat
Thanks Alan, Rich and the rest of the staff. We are very happy with the service your shop provides. We have brought three different cars to you, and we still own two of them, and will continue to use V Depot for our auto services. Thanks again.

5

Hallandale 2003 Volkswagen Passat
German Car Depot, Thanks for your work and for keeping me on the road. I have been a customer for 5 years and I have been very satisfied. Keep up the good work.

5

Plantation 1999 Volkswagen Passat Wagon
Good vibes in your shop. I get the feeling that you're really trying to give the best service at the most economical price. Thankyou

5

The staff was very courteous; however, I don't understand why my tires were not rotated and I was told that most of the time it is a scheme to make more money. I was told my tires were properly inflated at the time of service, however I woke up 3 days later and noticed the needs air indicator light was on. When I went to the gas station, my tires read lower than 4-6 psi all the way around. It was very strange, but I did not complain. I was wondering if extreme cold could cause the tires to deflate to that extreme. Overall, the service was good and I appreciate the extra education of me vehicle if it is needed.
Commit from German Car Depot: We use a digitally calibrated tire pressure gauge when checking pressure on tires with (TPMS) tire pressure monitoring systems. It might seem strange but when you don't drop off your car for a scheduled maintenance we have to check the tire pressure hot which can read a few pounds higher. We try to stay on the high side of the factory specks but when it gets in the 40’s the light could read a low pressure until the tire gets warmed up. Most gas stations do not have accurate tire pressure gauges. Sorry for the inconvenience, we have learned from this cold spell and have adjusted accordingly.

5

Pembroke Pines 1999 Volkswagen Jetta
You guys rock! you all are awesome...Thanks to you guys i feel safe in My Jetta- If i continue going to you guys for service i dont need to get a new car anytime yet! Porsche is my fav staff member!! love her

5

Miami 2000 Volkswagen Golf
I like the way VW Depot works and the staff are nice thank you. Happy New Year.

5

Pompano Beach 2005 Audi A6
At first I thought you guys were expensive, turns out that’s just the way Audi repair is. I’ll be back in January for the brake work. Comment from German Car Depot: Keep fixing the little recommended repairs and the big ones will have a better chance of staying away. Thanks Ollie

5

North Miami Beach 2002 Volkswagen Passar
I appreciate good service and your shop has provided that. Unfortunately, the last service (an A/C leak) took three trips to rectify. It was difficult to locate the leak. Keep up the good work and treat your customers right. That earns my loyalty.

5

Hollywood 2002 Volkswagen Beetle
I really appreciated the time the mechanic took to show me all that was wrong and suggest the repairs that were a priority. I will be back in 6 months for the tune up and rest of the work that was suggested. I really appreciated that the mechanic took the time to check as to why my car was pulling when I picked it up and discovered a leak and fixed it. Your service is excellent and even though the repairs needed were unexpected and costly; I do feel it was fairly priced. Thank you for e-mailing the survey I was just about to send you flowers- just kidding. Happy Holidays to you all. Angela D.

5

Sunrise 2001 Volkswagen Beetle
It's not your fault you got the wrong part, but it did delay my getting my car back on time. I love all the people that work there. Thanks! Comment from German Car Depot: Sorry about ordering the wrong part - that is why I was happy to pay for the 2 extra days of your car rental. Thanks Ollie

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