all was fine but I had an appointment to replace a part that had been ordered by GCD and another quick fix on something else. Only problem is that the part that had been ordered came in broken. Therefore I have to go back again to have the part replaced. It would have taken 5 min for GCD to check the part when they received it and delay my appointment and I would not have to waste the time to go back again to have the part installed. Checking parts when they arrive before telling customer to come in would be a simple procedure for GCD to put in place and avoid waste of time for all parties.