Articles:

Carol “shudders” at a dealer’s $6500 estimate!

Carol S.’s late model Audi A4 was just outside the original factory warranty by a few hundred miles when she felt jerky acceleration and deceleration as well as a shuddering every time she drove her car. Her local dealer, Audi of Pembroke Pines, told her she needed to replace her transmission at a cost of over $6500! Distraught at having to spend this much money on a car that was still relatively new and trouble she called German Car Depot for a second opinion. GCD’s owner personally asked her a few questions, most importantly, “did you bring your car in to Audi of Pembroke Pines for any similar issues while it was still under warranty?” Alan “Ollie” Gelfand, president and founder of German Car Depot suggested to Carol that she fax or email her story to the Audi Dealer’s Service Manager, m ... read more

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Case Studies

Battery “draining” Bob’s patience.

Bob K. was at the end of his rope over a persistent battery drain in his 2006 Volkswagen Jetta TDI. After taking his car first to the Volkswagen dealer, then to a local shop, he received expensive estimates for what was diagnosed as “major electrical” problems. Luckily for Bob, his neighbor was a long time satisfied German Car Depot customer, who assured him that GCD wouldn’t try to gouge him. Bob was relieved when German Car Depot’s technicians, experts in the repair of Volkswagen vehicles, found the simple problem: the trunk light was staying on, causing the continual drain on the battery. Why? The micro switch inside the latch was bad. For less than $100, Bob’s Jetta was running smoothly and Bob learned what countless customers already knew: only a technician with experience in Volkswagen vehicle problems of this nature would even know where to look to avoid cost ... read more

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Case Studies

Sheldon gets his bearings straight.

For weeks, Sheldon J. had been hearing tire noise every time he drove in his Volkswagen Golf. After long waits to find the source of the tire problem, both a general automotive shop and a national chain outlet told Sheldon he needed expensive front wheel bearings. Sheldon scheduled a convenient appointment with German Car Depot who put his VW Golf up on a lift and showed him the uneven tread wear on the front tires (commonly known as “chopped tires”). GCD advised Sheldon to get new tires before spending unnecessarily on wheel bearings. After getting new tires the noise disappeared! By caring more about Sheldon saving money German Car Depot earned another customer’s loyalty

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Case Studies

Brian’s Cool Beetle

Brian N. took his Volkswagen Beetle to the Volkswagen dealership for an A/C problem. After waiting two days to get a diagnosis, Brian was told by the dealer’s service advisor that he needed a new compressor along with both a main and auxiliary cooling fan. The estimate was over $1800 and Brian was told the repair would take another 2-3 days. Brian’s good friend, Dr. Sheldon, suggested he get a second opinion and recommended the experts at German Car Depot, who quickly discovered the entire problem was the fuse box on top of the battery needed replacement. This was causing the fans to stop working which in turn affected the compressor. For under $200 the problem was fixed and Brian was back on the road the same day. Brian joins the growing ranks of South Florida Volkswagen drivers who recognize t ... read more

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Case Studies

Overflowing Glove Box

A common problem we see at German Car Depot are broken glove boxes caused by over stuffing

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Case Studies

Scheduled Maintenance Audi Volkswagen Vehicles

Scheduled Maintenance for Volkswagen & Audi Vehicles Volkswagen and Audi vehicle owners enjoy some of the world’s best driving experiences — but the joy of driving doesn’t come for free. Keeping your scheduled maintenance for Audi Volkswagen vehicles current. The cost for maintenance at the right time helps drivers ensure passenger safety, maintain a higher vehicle value, and avoid the hassles that come with vehicle neglect. German Car Depot of Hollywood, Florida can help keep your Audi or VW vehicle in top condition. Scheduled maintenance for Audi Volkswagen vehicles. Schedule Appointment
Maintenance needs for Audis and Volkswagen vehicles fall into two groups: minor scheduled services and major scheduled services.
Customers may also be advised to have minor interim services performed, such as refil

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Valve Cover Gaskets

Valve Cover Gaskets – What do they do? They act like sealants between the cover and the engine to prevent oil from leaking out. Symptoms of a Valve Cover Gasket Leak: Many VW engine oil leaks are the result of leaking valve cover gaskets. The most common indications of an oil leak are a foul burning odor in the interior of your VW or oil on the ground under your car. What happens when you have valve cover gasket leak/seepage? Here are a few consequences that can be avoided by early detection of a problem: Oil leakage can cause deterioration of many VW parts that get worn out prematurely from deterioration due to oil seepage: Rubber coolant, air conditioning and power steering hoses. Motor and transmission mounts. Engine wiring connections and harness. Timing belt failure in some cases leading to total engine replacement. Repairs can be expensive (up to $300 for a hose in some case) and o ... read more

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Why The Dealer Costs So Much?

Franchised Volkswagen ® and Audi ® dealers have a rigid organizational plan they must adhere to. This means a long line of people who are involved in the service of your car, from the Porter who moves it from the parking lot to the CFO who makes decisions about profit margins on your parts and labor. The dealer’s main motivation is to make every person down the line make as much money for the dealership as possible.For them it is a numbers game. Most of the employees at a Volkswagen or Audi dealership are paid on a commission basis. They can only make money by finding and selling repairs for your VW or Audi vehicle . Not only are the individual employees who actually work on your vehicle motivated by these profits, the chain of managers that oversee their work are also paid on a basis of how profitable your repair service was for the business. An average repair visit to the dealership will see your car pass throug ... read more

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Walter Keeps His Cool!

Walter drives an ’04 Volkswagen GTi Walter’s A/C was getting warm, but only when he was sitting at stoplights. The dealership told him that he would need a new main cooling fan at a cost of nearly $600. He called us and we told him we could save him money on the job. When Walter brought his VW GTI to us, we determined that the fan was in fact not bad, but the accessory fusebox located on the top of the battery had gone faulty and caused the loss of power to the fan. We were able to get Walter out the door in just over an hour and for just under $200. Walter told us he was even happier about getting the rest of his day back than being able to save money on the repair. Whether you are in a rush or looking to save money, German Car Depot is proud to be your dealer alternative for repairs of Volkswagen and Audi Vehicles. The dealership lost this time. A great outcome at GDC

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Case Studies
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